Application Engineer CAD/CAM US West

Join the #TEAMCAMFORCE! WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING We are one of the world's leading developers of high-performance CAD/CAM solutions - and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production. What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL we control CNC machines, and we have the highest standards for performance and part quality. Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible! Your main tasks Elevate Customer Experiences • Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners. • Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service. Pre-Sales Technical Mastery • Harness your technical expertise to shine in the pre-sales phase. • Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge. Software Deployment and Customer Empowerment • Take charge of the client experience with precision and finesse. • Empower customers through comprehensive post-sales training, transforming them into proficient software users. Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight • Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue. • Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments. Your profile Experience • At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes. Technical skills • Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools. • Knowledge of CAD/CAM software. • Experience with milling and turning machines (multi-axis preferred). • Proficient in using and troubleshooting software applications. • Strong GD&T (Geometric dimensioning and tolerancing) knowledge. • Excellent computer skills (MS Office Tools, familiarity with Salesforce). Personal skills • Excellent communication skills, both written and verbal in English. • Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders. • Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues. • Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions. • Self-motivated individual who demonstrates independence and is highly goal oriented. • Enthusiasm for innovative technologies and solutions. Other requirements: • Location: US West • Valid driving license. • Flexibility to travel domestically, and travel internationally occasionally. Why us? • Vacation: 15 paid vacation days to start plus 13 paid company holidays • Strong compensation package: A fixed salary together with a variable • Telecommuting: Remote work 100% • Payment flexibility and paycheck security: Direct deposit payroll • Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis! • Healthcare: Medical, dental and vision group insurance - Disability insurance • Life Insurance • Retirement: Simple IRA retirement plan with company match up to 3%. No vesting period • Promotion of personal development: Targeted job-related training measures and workshops • Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us! • International working environment: A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team in the US • OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom Originally posted on Himalayas