Assistant Manager - LER Team (Ireland)

About IP House At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property-both online and offline-on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection. With over 700 experts operating across five continents, we are trusted by some of the world s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most-everywhere it matters. Overview of the Role: Assistant Managers (AM) directly monitor, supervise and coordinate activities of the assigned team. Assistant Managers act as a liaison between clients, team staff, and management to ensure program success and client satisfaction. Assistant Managers report to the Department Manager and have supervisory responsibilities. Essential Duties and Responsibilities: • Supervise the work of team members to ensure adherence to quality standards, deadlines and established procedures, correcting errors or problem • Train or instruct employees in job duties or company policies and arrange/schedule all training to be provided • Provide employees with guidance in handling difficult or complex problems • Discuss job performance problems with employees to identify causes and issues in conjunction with management to resolve problems • Interpret and communicate work procedures and company policies to staff members • Review and monitor workload levels to ensure adequate and appropriate staffing levels • Make recommendations to management concerning issues such as staffing decisions or procedural changes • Train new staff members, monitor staff performance, assist with annual performance reviews, mentor and develop staff members to maximize potential • Communicate with colleagues, supervisors and clients in an articulate and professional manner What You ll Bring: • Demonstrates leadership experience through progressive responsibility on the LER Ireland team, including past promotions within the team. Candidates must have progressed beyond Level I and achieved Level III. • Has 1-2 years of people management experience, including responsibility for performance management, coaching, and team development • Excellent verbal and written communication skills, attention to detail, pattern recognition and application of analytical criteria to arrive at correct decisions • Ability to manage staff of varying backgrounds and effectively schedule, mentor, coach and train employees • Proficiency in multi-tasking with the ability to adapt to dynamic situations in order to rapidly apply process changes • Proficiency in organizing, planning, prioritizing, analyzing, assessment, problem-solving and time management • Demonstrates good judgment, exercises discretion, and maintains confidentiality • Demonstrates proficiency in negotiation, conflict management, and supervisory skills • Proficiency in Microsoft Office and client tools/applications • CTIPS Certification preferred Why IP House: IP House is redefining how the world combats illicit trade and intellectual property theft-delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement. Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do-and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence. We also understand that meaningful work begins with a strong foundation. That s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Here, you ll have the opportunity to shape a fast-scaling organization with a strong reputation for results-and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world. IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment. Originally posted on Himalayas