Business Analyst

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com Place of work: Remote, Slovakia Wage (gross) and other rewards: minimum 2000 / monthly (depending on experiences and quality of the candidate) + Annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company Contract type: full-time Start date: by agreement Keyresponsibilities and authority • Collaborate with stakeholders to understand business objectives, processes, and requirements. • Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements. • Capture Business Requirements, Business Cases, Functional Specifications, creating and elaborating user stories. • Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data. • Determine and develop user requirements for systems in production, to ensure maximum usability • Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. • Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations. • Create comprehensive and clear documentation such as business requirements documents (BRD), functional requirements documents (FRD), and use case specifications. • Develop process models, workflow diagrams, and prototypes to depict proposed solutions. • Work closely with IT Architects, technical teams, vendors to design feasible solutions fullfill business needs. • Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes. • Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements. • Collaborate with project managers, developers, and testers to ensure successful project delivery. • Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. • Assist in test planning and support the Technical teams in developing test cases that validate the implemented solutions against requirements. • Participate in user acceptance testing (UAT) and ensure solutions meet business expectations. • Support handover of new solutions and support documentation to our Operations Teams. Key requirements • Customer-first mindset • Ability to bridge communications between business and technical teams. • Fluency in written and spoken English, including the ability to summarise complex information. • Excellent listening, questioning, presentation and facilitation skills. • High-level of accuracy and attention to detail. • Ability to self-organise. • Capacity to balance priorities and workloads. • Ability to facilitate workshops with senior stakeholders in order to challenge and refine requirements. • Flexible and agile mindset with the ability to work across different team functions and projects. • Experience of working in a global business environment. • Experience in the Medical Devices/Pharmaceutical Industry. Education/ Qualifications Essential qualifications, education, and certifications necessary for success in the role. • Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. • 3+ Years experience working as an IT Business Analyst or in a similar role. • Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements. • Proficiency in requirement gathering techniques, process modeling, and documentation tools (e.g., JIRA, Confluence, Visio, prototype/wireframes and user journey flows). • Exc...