Business Operations Coordinator (US Hours)

Key Responsibilities Vendor & Compliance Management • Collect and track Certificates of Insurance (COIs), W-9 forms, trade licenses, vendor agreements, and compliance documentation • Monitor insurance and license expiration dates • Assist with onboarding subcontractors and vendors • Ensure vendors comply with client requirements and operating procedures Billing & Accounting Assistance • Assist with invoice collection and submission • Verify invoices against approved work orders and NTE amounts • Coordinate with accounting regarding accounts receivable and payable • Track missing documentation required for payment processing • Maintain organized financial and operational records Client Communication • Serve as a professional point of contact for clients and vendors • Follow up on service updates, scheduling, and customer concerns • Maintain a high level of professionalism and responsiveness • Escalate operational issues to management when necessary Business Development & Social Media Support • Support business development efforts by researching potential clients and maintaining prospect lists • Assist with client outreach, follow-ups, and proposal preparation • Help manage and update company social media accounts and online presence • Create and schedule professional social media content and company updates • Monitor engagement and assist with marketing and branding initiatives • Technical profiles preferred • Strong organizational and multitasking skills • Excellent written and verbal communication skills in English • High attention to detail and follow-through • Proficiency with: • Microsoft Office / Google Workspace • Excel / Google Sheets • Email management • CRM or work order systems • Ability to work independently and manage priorities • Professional communication skills with clients and subcontractors We are a fast-growing U.S.-based facilities management company managing repair and maintenance operations for national clients. We work with a network of vendors across the U.S. and a remote operations team internationally. Originally posted on Himalayas