Cisco ACI Subject Matter Expert

Summary Expert or professional level deployment and integration experience will be required for Cisco FTD and FMC. Ideal candidate will be knowledgeable in migration from Cisco ASA to Cisco FTD using FMC. Initial long-term project (12-18 months) will be the refresh of an existing datacenter with previous versions of ACI and firewall code. Candidate will work with an existing SME team to execute on the refresh. Provides professional services delivery as related to infrastructure consulting, design, implementation, configuration and knowledge transfer to Logicalis clients. Designs, analyzes and implements variety of IT infrastructure initiatives with focus on end user virtualization environments and server platforms where they are hosted. Acts as technical lead and provides subject matter expertise and implementation guidance to clients. Essential Duties and Responsibilities • Performs implementations of overall solutions for customers, including development of solution designs, implementation plans and documentation. • Develops Logicalis standards for scoping, documentation, and implementations. • Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client s business. • Leads project teams to deliver successful implementations. • Performs expert integration and customized consulting services. • Satisfies client technology services and solution requirements using best practices to: • Design • Plan • Implement • Validate and Test • Document • Provide Knowledge Transfer • Troubleshoot • Support • Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions. These solutions can entail any of the following: Architecture & Design • Leads end-to-end ACI fabric architecture (tenant/VRF/BD/EPG modeling, contracts, filters, L3Out, service graphing, QoS policies). • Defines greenfield/brownfield designs, migration approaches, and integration strategies (ACI Multi-Pod, Multi-Site, Remote Leaf, Cloud APIC). • Develops high-quality artifacts: HLD/LLD, diagrams, configuration runbooks, as-built documentation, operational procedures. Implementation & Integration • Deploys and configure APIC, spines/leaves, firmware/EP, and policy constructs. • Integrates ACI with virtualization platforms (VMware vSphere/NSX), hypervisors, Cisco UCS, firewalls, L4-L7 service insertion. • Implements secure micro-segmentation, contract-based policy enforcement, RBAC, and role/tenant boundaries. Operations & Optimization • Performs advanced troubleshooting: policy resolution, endpoint learning, spine/leaf adjacencies, faults/events, telemetry. • Optimizes VXLAN overlays, BGP/OSPF/MP-BGP, multicast/IGMP, L3Out routing for performance and resilience. • Establishes monitoring, SLA/KPI dashboards, and continuous improvement practices. Security & Compliance • Implements Zero Trust segmentation, multi-tenancy, L4-L7 service chaining, traffic inspection. • Documents and enforces compliance (PCI-DSS, HIPAA, SOX, client-specific frameworks). • Conducts risk assessments and fabric hardening (secure APIC access, role separation, audit controls). • Delivers consultative-based knowledge transfer and documentation to Logicalis clients. • Works with RMO and PMO in scheduling and managing engagements. • Works with Logicalis clients to perform assessments, health checks, performance tests, and capacity planning. • Responsible for product evaluation, process improvement, and practice refinement activities on occasion. • Establishes relationships with clients by demonstrating strong listening skills. • Builds credibility and trust by delivering what has been promised within established timeframes. • Maintains focus on client satisfaction and expectation management. • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. • Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience//Technical Requirements/Certifications Equivalent combination accepted. Education: • Bachelor s Degree in IT, Computer Science, Engineering, or related field. Experience / Technical Requirements • 10...