Crop Insurance Senior Adjuster

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. AgriSompo North America is a part of AgriSompo, Sompo International s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance. As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work. Job Description AgriSompo has a unique opportunity for a Crop Insurance Senior Adjuster to join our Great Lakes team, supporting our Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims operations. Location: This position will be based remotely in the NE (New York, Delaware, Pennsylvania, Maryland, or Virginia). We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. This job is primarily responsible for adjusting both Multi-Peril Crop Insurance (MPCI), Private Products and Named Peril claims within a given territory. Servicing customers (both policyholders and agents) is the top priority. Our business, your impact, our opportunity: What you ll be doing: • Build and maintain professional relationships with the Area Claim Supervisor (ACS), policyholders, agents, and other adjusters. A strong focus on building and maintaining agency relationships for the region. • Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS and Company). Including working controversial and diverse claims that require very experience field claim knowledge. • Complete field inspections, read maps and aerial imagery, measure fields and measure storage bins. • Highly proficient with company software (able to diagnose and provide system support to other field claims staff). Daily monitoring of all company communications (email, Webex, text, etc.). • Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products. • Work out of a home office. • Complete initial and ongoing training and certifications as required by FCIC and State Regulations. • Explain adjusting procedures and related findings to the policyholder and agent. • Perform fact-finding and investigate crop damage, record information, and transmit information to accurately determine potential indemnities. • Willingness to learn new crops. • Train other field claims staff on claim procedures. • Other duties as assigned. What you ll bring: Education Required - High school diploma or equivalent, or equivalent combination of education and experience. Preferred - Bachelor s degree in agriculture. Experience Preferred - minimum of 2 years as a crop insurance adjuster Preferred - 2 years experience handling crop insurance claims. License/Certification Required - Valid driver s license and satisfactory driving record. Required - CAPP certification and applicable State license. Knowledge, Skills, and Abilities • Basic mathematical skills (add, subtract, multiply, divide). • Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization. • Ability to complete documentation requirements. • Ability to utilize analytical thinking; find facts and solve problems. • Ability to remain self-motivated and efficient. • Ability to work both in an office setting and outdoors in a farm environment. • Ability to work well both independently and within a team environment. • Ability to remain focused on exceptional customer service, both internally an...