Customer Engagement Manager

RethinkFirst is seeking a Customer Engagement Manager to lead the creation and management of behavior-based campaigns in Gainsight, focused on customer engagement, retention, and lifecycle management. Requirements • Extensive hands-on experience with the Gainsight platform, including Journeys, Playbooks, Health Scores, NPS, and CTAs • Strong understanding of customer success workflows and how to apply them within the Gainsight platform • Proven experience in creating, executing, and optimizing behavior-driven campaigns in customer success, marketing, or product management Benefits • Generous health, dental, & vision benefits package • Flexible paid time off • 11 paid company holidays • 401k + matching • Parental leave Originally posted on Himalayas