Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Job Title: Customer Engineer - Infrastructure - MECM (aka SCCM)/Intune (F/M/D) Job Description Customer Engineer - Infrastructure - MECM (aka SCCM)/Intune Job Description: The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to: • Design, Deploy, Review and Assess the health of the infrastructure and clients • Upgrade, update and maintain the SCCM hierarchy • Troubleshoot issues with infrastructure and clients • Tune and optimize for performance • Assist with reporting • Assist in setting up SCCM Co-Management with Intune • Assist in planning, reviewing and troubleshooting Software Updates feature • Assist in planning, reviewing and troubleshooting Task Sequences • Provide training in all areas of SCCM to ensure customer goals are met Ideal candidate experience: 3 years working as a depth expert and technology owner or consultant for SCCM Ability to present to multiple levels of customer leadership. Ability to act as a consultant and architect for multiple customers. Broad knowledge across multiple scenarios: • Windows Desktop/Server Management using SCCM • SQL Server, Active Directory, Certificates, IIS, DNS, Security • Package/Application creation • Desktop OS Upgrades using different approaches • Intune and Co-Management experience • SSRS Reporting and/or PowerBI experience • PowerShell scripting Deep level knowledge in at least 3 of the above categories Technical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune: Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following: Infrastructure • Design • Deployment • Upgrades • Maintenance, Health, Tuning • Troubleshooting Windows Desktop Upgrades Software Updates Compliance Software Distribution Security Intune SQL Server Report Development Network Troubleshooting Related Skills: • Active Directory • DNS/Network • SQL Server • IIS • Certificates Tools • SQL Profiler, PowerShell, Process Monitor Location: DEU Work-at-Home Language Requirements: Time Type: Full time Originally posted on Himalayas