Digital Operations – Marketing Automation Intern

Overview At TDS Telecom, our interns are the future of our company. We provide hands-on learning experiences in a real-world environment, helping you sharpen the skills and knowledge relevant to your field of study or career path. Our goal is to equip you for success and prepare you to compete for opportunities within our company, both now and in the future. Whether you join us immediately after your internship or return to TDS later in your career, we are committed to ensuring you leave with more experience and insight than when you started. This is your chance to gain real-world experience in marketing! Our Digital Operations - Marketing Automation internship offers hands-on opportunities to support CRM and data-driven marketing initiatives, enhance data quality, and contribute to campaign execution efforts across digital channels. Location: This position can work remotely in any of the 40+ states in which TDS Telecom operates -OR- from our Madison, WI corporate office. Schedule: The work schedule is flexible but a minimum of 10 hours per week (during business hours; Monday-Friday 8AM-5PM CST) is required. The ideal candidate will be able to start in early May, and workload / schedule permitting, potentially allow up to 40 hours per week and continue into the academic year. Pay: The hourly compensation for this internship is $19.00 per hour. Intern Resources: As an intern at TDS, you'll have the opportunity to partner with seasoned professionals on high-priority company projects and day-to-day operations. During your internship, TDS offers you: • Access to our Intern Associate Resource Group (ARG): This group provides extra resources for your development, opportunities for internal advancement, and forums to connect with other interns across the company. Our ARG meets monthly, where you can hear about other interns projects and engage with leaders from various teams. The group also hosts networking events to help you build valuable connections, with the goal of helping you secure full-time employment upon graduation. • Prioritization of Your Professional Development: TDS offers in-depth training to ensure you are continuously growing and developing your skills. • Focus on Ethics and a Healthy Work-Life Balance: We emphasize ethical practices and offer a business casual work environment to promote a balanced, supportive culture. • Encouragement to Volunteer: Interns are encouraged to engage in local charities, university activities, and community events, fostering personal and professional growth through meaningful contributions. Responsibilities As a Digital Operations - Marketing Automation Intern at TDS, you will have the opportunity to: • Curate and maintain monthly marketing lists by working within Salesforce CRM and Marketing Cloud to ensure data accuracy, completeness, and readiness for campaign execution-gaining exposure to segmentation strategies and subscriber management. • Perform weekly Salesforce data quality audits through automation to identify gaps, duplicates, and inconsistencies in lead and contact records, supporting list hygiene efforts and enhancing targeting precision for campaigns. • Contribute to process improvement initiatives by analyzing and documenting current list generation and audience selection workflows, proposing optimizations, and helping implement scalable, automated solutions that improve efficiency and targeting accuracy. Qualifications Required Qualifications • 3+ semesters coursework in Database Design, Data Analytics, Data Science, Programming or related field. • Completed at least one project or course involving SQL, including hands-on experience writing basic queries for data analysis or reporting. • Experience with Excel or Google Sheets, including basic formulas and data cleanup techniques. • Must be 18+ years of age. Other Qualifications • Strong attention to detail with an interest in data quality, organization, and process improvement. • Ability to manage time effectively and meet deadlines in a part-time, remote or hybrid work environment. • Eagerness to learn new tools and techniques, especially within the Salesforce ecosystem (Salesforce CRM and/or Marketing Cloud experience is a plus, but not required). • Strong organizational, creative, and analytical abilities. • Ability to work in a collaborative environment. • Experience using Confluence, Jira, or similar collaboration and documentation tools a strong plus. • Familiarity with marketing principles, segmentation strategies, or customer journey concepts. • Strong written and verbal communication skills. • Intellectual curiosity. • Experience with Tableau is a plus. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the...