E-Commerce Specialist

Responsibilities: • Help develop and implement effective strategies to generate eCommerce sales, including but not limited to identifying target audiences, conducting market research, creating campaigns, and providing an excellent customer experience. • Monitor and analyze website performance and customer data using a variety of tools and help identify opportunities for improvement and optimization. • Write and edit product listings that will be published on our e-Commerce site ensuring accuracy and keyword optimization. • Set standards, systems, and best practices for new product listings, content creation, supply chain, and maintenance. • Work closely with different teams and stakeholders (product management, marketing, sales, logistics, etc) to ensure smooth operations and optimization of our e-Commerce store. • Monitor competitor activity and market trends including changes in product sales and pricing. • Utilize customer service software and automation tools to provide best in class customer experiences. • Analyze customer feedback . • Develop and maintain relationships with vendors and suppliers. • Be a subject matter expert to assigned product categories. Requirements: • Bachelor s degree in Marketing, Business or a related field. • Hands-on experience in managing and maintaining e-Commerce websites, marketplaces or similar. • Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders, especially Shopify, product development, competitive strategies, consumer research, industry trends and best practices. • Knowledge of various martech platforms and online sales strategies and can be used to conduct digital sales or website conversions. • Familiarity with web design and a keen eye to detail. • Excellent communication and collaboration skills. • Ability to work cross functionally and with various stakeholders (internal and external). • Analytical and multitasking skills. • A strong sense of responsibility and initiative. • Must have a keen interest in learning new skills and improving. • Dedication to customer satisfaction and enhancing the customer experience. • Must be willing to work night shifts. Originally posted on Himalayas