Full Stack AI Engineer (Remote in Portugal)
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About This Role
about the role
This is the first software engineering hire at Otonomee and a key role in building the company s AI capability and platform. You will report to the CTO, with a dotted line to the Product Builder.
You will design, build, and ship AI-powered applications end-to-end - spanning backend, data, APIs, and lightweight UI - while establishing the foundation of the Enterprise AI Platform on Azure.
In the early phase, this role is highly hands-on. You will turn ambiguous business problems across multiple teams into working solutions using AI-native development tools. As the team grows, the role will evolve toward platform architecture, integrations, and technical leadership.
Why This Role
This is an early and high-impact founding engineering role in a company building its AI platform from the ground up. You will take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment.
You will work hands-on across the full stack - from backend and data to APIs and lightweight UI - shipping production-ready AI solutions end-to-end. With direct exposure to leadership, you will play a key role in shaping the technical foundation of the business while owning delivery from concept to production in a fast-moving, AI-native environment.
your profile
What You`ll Be Doing
AI Application Development
• Build and ship end-to-end AI applications (backend, data, APIs, UI)
• Turn ambiguous problems into working software quickly
• Use AI-native tools to accelerate delivery
• Apply key AI patterns (RAG, agents, prompt engineering, evaluation)
Platform & Infrastructure
• Build and scale the AI Platform on Azure (multi-region)
• Own core components: APIM, identity, networking, observability, data
• Establish CI/CD,IaC, testing, and deployment standards
Integrations
• Integrate with internal and third-party systems (CRM, CX platforms)
• Work with tools like Zendesk, Genesys, Intercom, Microsoft 365
• Build APIs, webhooks, and event-driven systems
Security & Compliance
• Embed GDPR, ISO 27001, SOC 2 (and others) into the platform
• Partner with Security/GRC on data protection and accesscontrol
Collaboration & Operations
• Partner with Product on roadmap and build-vs-buy decisions
• Document systems, architecture, and processes
• Monitor production systems and improve performance, cost, and reliability
About You
Engineering & AI
• Proven experience shipping full-stack applications end-to-end
• Hands-on with AI/LLMs (e.g. Azure OpenAI, OpenAI, Anthropic)
• Experience with RAG, vector databases, and agent-based systems
• Confident using AI-native dev tools to accelerate delivery
Technical
• Strong backend skills (Python, C#/.NET, or Node.js)
• Working frontend capability (React, Next.js, or similar)
• Experience with Azure and cloud architecture
• Familiar withIaCand CI/CD pipelines
Systems & Scale
• Experience integrating SaaS platforms via APIs/events
• Understanding of production systems and reliability
• Working knowledge of security and compliance frameworks
Mindset & Communication
• Comfortable as a founding engineer in an early-stage environment
• Strong product thinking and problem-solving ability
• Clear communicator across technical and non-technical audiences
• Self-sufficient, proactive, and effective in remote teams
The following are desirable but not required:
• Experience with CX platforms (Zendesk, Intercom, Genesys)
• Startup/scale-up experience
• Experience building internal platforms or tools
• Exposure to compliance-heavy environments
why us?
• Fully Remote work based in Portugal
• A competitive salary
• Benefits
• Equipment provided
• Home office allowance
• Online Gym and Wellbeing Studio
• The opportunity for professional growth
• Fun company events and team outings
• Autonomy and Responsibility
OTO1
Originally posted on Himalayas
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