German Speaking Travel Advisor Online Travel Agency

Role Overview We are seeking a passionate and customer-focused professional to serve as a trusted travel expert for German-speaking customers, assisting them in planning, booking, and managing their travel experiences through a leading online travel agency platform. What You Will Do Provide expert travel advice and personalized recommendations to German-speaking customers via phone, email, and live chat, assist customers with the research, planning, and booking of flights, hotels, holiday packages, car rentals, and ancillary travel services, handle post-booking enquiries, and proactively identify upselling and cross-selling opportunities. Why It Might Be a Fit Native or fluent German language skills, a genuine passion for travel and tourism, and previous experience in a customer service, travel consultancy, or hospitality environment are essential for this role. Requirements • Native or fluent German language skills (spoken and written) • Valid EU passport • A genuine passion for travel and tourism • Previous experience in a customer service, travel consultancy, or hospitality environment • Excellent communication and interpersonal skills • Proficiency in using digital booking tools, CRM systems, and Microsoft Office applications • Strong organizational skills, attention to detail, and the ability to manage multiple customer enquiries simultaneously Benefits • Competitive Monthly Salary • Fully Paid Training Programme • Comprehensive Health Insurance • Fully Paid Relocation Package • Monthly Performance Bonus • 1,500 Signing Bonus • Ongoing career development opportunities • Team events • Supportive multicultural work environment Originally posted on Himalayas