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Human Resources Manager
Prosync
About This Role
The Human Resources Manager serves as ProSync s senior HR expert and operational leader, overseeing end to end human resources functions across a multi state workforce supporting DoD and Navy customers. This role blends strategic planning with hands on execution-driving workforce strategy, ensuring compliance, optimizing processes, and shaping a highly effective and engaged distributed team.
HR Operations, Compliance & Risk Management
• Serve as the primary HR contact for employees and leaders, providing guidance on policies, employee relations, and people operations.
• Maintain strict compliance with federal, state, and local employment laws, with expert level knowledge of California HR requirements (wage & hour, meal/rest, leave laws, pay transparency, PTO, termination rules, etc.).
• Oversee compliance across a dispersed workforce in CA, MD, VA, HI, FL, NM, DE, and other states.
• Own company-wide policy development, updates, Employee Handbook management, and state-specific addenda.
• Complete and submit all HR compliance reporting (VETS-4212, EEO-1, ACA, OSHA 300 logs, etc.).
• Ensure HR compliance for government contracting (SCA, OFCCP, wage determinations, audit readiness).
• Lead employee relations investigations, corrective actions, and risk mitigation efforts.
• Oversee I 9s, employment eligibility, personnel file integrity, and HR recordkeeping.
• Support internal/external audits (HR, payroll, ISO, government contract audits).
• Conduct regular payroll and personnel audits-including deep familiarity with California payroll accuracy, PTO accrual rules, LWOP tracking, and backpay adjustments.
Benefits & Total Rewards
• Administer all benefit programs (health, dental, vision, life, voluntary plans, 401(k)).
• Lead Open Enrollment strategy, communication, and execution.
• Manage compensation actions, salary analysis, and pay accuracy across states-especially California.
• Oversee all leave programs (FMLA, ADA, state-specific leave laws, accommodations).
• Provide clear, proactive employee communications to ensure understanding of benefit and total reward programs.
Talent Acquisition, Onboarding, Offboarding & Workforce Planning
• Partner with recruiting to ensure compliant, efficient hiring for technical and cleared talent supporting federal customers.
• Lead strategic workforce planning, partnering with leadership to forecast needs, identify gaps, and align talent to mission and contract requirements.
• Own onboarding and offboarding process optimization, creating a consistent, high quality experience for dispersed employees nationwide.
• Oversee documentation, policy training, systems setup, benefits enrollment, and day-one readiness.
• Maintain and improve the IDP (Individual Development Plan) workflow and support succession planning efforts.
• Track and report key HR metrics (turnover, hiring velocity, demographics, DEI trends, engagement indicators).
• Support proposal development with HR-related writing.
Employee Experience, Culture & Engagement
• Lead culture-building and engagement programs across a remote and distributed workforce.
• Plan and coordinate events, recognition programs, surveys, and wellness initiatives.
• Manage SWAG inventory, distribution, and new-hire experience assets.
• Develop and deliver HR communications and employee education campaigns.
Federal Contracting & Program Support
• Support contract transitions, workforce mapping, phase-ins/outs, and customer expectations.
• Maintain HR and recruiting metrics for contract reviews and CPARS support.
• Ensure contractually required HR deliverables are met accurately and on time.
• Advise Program Managers on workforce planning, performance concerns, and employee development.
• Support veteran hiring initiatives and employer branding in the federal contracting space.
HR Systems, Technology & Cross-Functional Leadership
• Serve as the HR owner for Unanet (timekeeping/project accounting) and Paycom (HRIS, payroll, benefits, time & attendance).
• Lead HR process automation, workflow improvements, and policy digitization.
• Maintain HR SharePoint sites, dashboards, policy libraries, and automated workflows.
• Partner on website updates and employer brand initiatives.
• Represent ProSync at job fairs, conferences, and industry events.
• Lead special projects focused on process optimization, cost savings, and system modernization.
Technology & Solution Providers utilized in this role at ProSync:
• Adobe Systems/Adobe Creative Cloud: Creative software suite (Photoshop, Illustrator, InDesign, Acrobat, etc.) used to design documents, proposals, marketing materials, graphics, and to edit/secure PDFs.
• CallTower: Cloud communications and unified communications as a service (UCaaS) platform for VoIP phones, Teams/Zoom/voice integration, and call routing.
• CCSI/eFax: Service for sending and receiving faxes via email or web portal-used when fax is required for clients, government forms, or contra...
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