Implementation Manager

Gem is seeking a dynamic and highly organized Implementation Manager to join its Customer Success team. The ideal candidate will have 2+ years experience in implementation, strong project management skills, and a passion for providing exceptional customer service. They will oversee the successful deployment and integration of Gem's platform for new clients, manage cross-functional partners to deliver high-quality solutions on time and within scope, and collaborate directly with customers to help them achieve their business goals. Requirements • 2+ years of experience in implementation • Strong project management skills • Passion for providing exceptional customer service • Experience in configuring and implementing SaaS applications, particularly in the HR and Recruiting space Benefits • Highly competitive salary • Equity • Flexible Time Off program • 16 paid holidays • Best-in-class medical, dental & vision insurance • $1,200 annual stipend for learning and development opportunities • 16 weeks of Paid Parental Leave • New Parent Perks totaling $1,500 and flexibility upon return to work Originally posted on Himalayas