Manager, Global Customer Support
Collibra
About This Role
Join Collibra s Customer Support team as a Manager, Global Customer Support. This pivotal role involves leading and developing a talented team of Support Engineers, fostering a strong team culture, and promoting continuous learning to drive overall success.
Requirements
• Lead, coach, and mentor a team of Support Engineers
• Partner closely with Sales, Customer Engineering, and Product & Engineering teams
• Develop and implement strategies to achieve team and individual performance goals
• Foster a collaborative and supportive team environment
• Identify and implement process improvements
• Manage all support engagement activities
Benefits
• Competitive compensation
• Flexible benefits program
• Health coverage
• Time off
• Bonus potential
• Equity for eligible roles
• Flex Fund monthly stipend
• Pension/401k plans
Originally posted on Himalayas
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