Manager - Strategic Sourcing & Procurement

KEY RESPONSIBILITIES • Purchasing and negotiation of goods, materials, or services in line with specified specifications, costs, quality, and delivery timelines. • Ensure on-time supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations. • Research and evaluate areas of opportunity and reduce costs wherever possible. • Develop ideas and strategies to improve operational efficiency, add value, aid business performance, and work towards a strategy of continuous improvement. • Negotiate contracts, improve prices and terms of business with vendors, and review opportunities to make business savings utilizing negotiation and procurement best-practice tools and methods. • Assess and evaluate vendors and undertake performance reviews to ensure contract compliance and manage performance improvement activities. • Ensure that a professional and consistent approach is taken in relation to all vendor relationships. • Ensure compliance with company guidelines, purchasing policies, and procedures during vendor negotiations and contract award processes. • Explore alternate sources for goods, materials, and services to bring improved commercials, quality, and better business terms. • Assess and analyze commercial proposals and quotations from prospective vendors. • Leverage advanced sourcing methodologies including reverse auctions, RFx processes, and competitive bidding to drive best-value outcomes across key spend categories. • Prepare purchase orders in line with final negotiations with selected vendors and organizational targets and requirements. • Manage the full Contract Lifecycle Management (CLM) process, including drafting, negotiation, renewals, risk identification, and compliance monitoring for all vendor agreements. • Undertake research on and evaluate existing and new vendors. • Contact vendors to resolve price, quality, delivery, or invoice issues. • Work collaboratively and negotiate with internal stakeholders (HR, Marketing, Facilities, Administration, Security, Finance, Legal, IT, etc.) and vendors regarding new projects, supplies, and initiatives to ensure successful product/service delivery. • Act as the primary procurement business partner for Colombia and Mexico country leadership, participating in budget planning cycles and providing input on sourcing strategies aligned with business objectives. • Drive special initiatives to improve procurement addressable spend, contract coverage, and catalogs. • Work as a problem solver to meet business demands. • Build, maintain, and manage vendor relationships and ensure effective communication. • Manage and coordinate all Facilities, HR, Marketing, and Finance-related purchasing activities for Colombia and Mexico (primarily) and the Dominican Republic (in the future). The volume of purchases exceeds USD $30M and more than 1,000 purchase orders annually. • Report into the Global Non-Tech Strategic Sourcing and Global Procurement Leader based in India. • Achieve a minimum of 10%-12% cost savings year over year. • Maintain procurement audit readiness and ensure all sourcing activities are documented in accordance with global procurement SOPs and internal audit requirements. • Manage Delegation of Authority (DOA) compliance and escalate purchases exceeding threshold levels per the organizational approval matrix. SELF-MANAGEMENT • Confident, rounded thinker. • Demonstrates self-awareness in high-stakes negotiations; knows when to push, when to listen, and when to escalate. • Able to manage competing stakeholder priorities with empathy and transparency, maintaining credibility even when the answer is "no" or "not yet." • Assertive, optimistic, and open to change. • Resilient, self-motivated, and able to work effectively under pressure. • Builds trust with internal stakeholders by understanding their business pressures and adapting communication styles accordingly. • Comfortable operating in a matrix organization with reporting lines to global leadership in India while independently managing day-to-day priorities across Colombia and Mexico. SKILLS AND ATTRIBUTES • Strong negotiation, communication, interpersonal, and influencing skills. • Knowledge of Facilities and Administration sourcing across geographies including Colombia, Mexico, and the Dominican Republic. • Results-oriented with the ability to plan and deliver against defined turnaround times (TATs). • Commercially and financially aware. • Strong attention to detail and accuracy. • Bachelor s Degree in Engineering, Science, Commerce, or a related field. • Proven purchasing experience of 10-12 years within IT/ITES and BPM organizations. • Minimum 7-8 years of experience managing procurement and sourcing activities related to Facilities and Administration functions, including but not limited to: • Office leases • Contracting • Facility development projects • Janitorial services • Electro-mechanical...