Manager, Support Specialist

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support. Requirements • 8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role • 4 years of people management experience in a centralized shared services environment • Detailed oriented focused on quality output; identifies and resolves moderately complex business problems • Strong Manager experience in centralized HR shared service operation management • Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge • Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus • Strong understanding of finance and HR fundamentals in different locales • Good interpersonal skills to manage sensitive and confidential situations • Ability to collaborate with diverse individuals and/or groups • Problem solving to analyse root cause issues and create action plans • Lean & Six sigma experience will be an advantage Benefits • Generous Paid Time Off • Flexible Time Off • Spending Accounts • Medical Insurance • Dental Insurance • Vision Insurance • Sabbatical after 5 years Originally posted on Himalayas