Medical Biller & Coder 1 – Remote (Mexico)

DISCLOSURES The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job s responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practices. While Freedom Health Systems does not provide direct clinical services, the organization delivers critical operational support through revenue cycle management, prior authorization, medical billing and coding, compliance consulting, and administrative services to outpatient behavioral health providers. Medical Biller & Coder 1 (Team A) Mexico (Remote) SERVICE OVERVIEW Remote LATAM role. Compensation listed in USD with local currency equivalent. This particular role is a Mexico-based independent contractor engagement. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES PHONE: 667-239-9572 EXT 10 HUMAN RESOURCES EMAIL: SERVICE TITLE: Medical Biller & Coder 1 (Team A) ALTERNATE SERVICE TITLES: Medical Billing Specialist (Contractor), Medical Coding Specialist (Contractor) CONTRACTING ENTITY: Freedom Health Systems, Inc. (In support of outpatient mental health center clients under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: Medical Billing & Coding (Revenue Cycle Management Services) BENEFITS PACKAGE: Not applicable (Independent Contractor) SERVICE HOURS: Monday - Friday, aligned with U.S. Eastern Time business hours (8:00 AM EST - 5:00 PM EST or as otherwise contractually agreed) REPORTING & COORDINATION: The contractor will coordinate daily service delivery with the Medical Billing & Coding Analyst 1 (Team Lead - Team A). Escalations, risks, or unresolved issues will be routed through the Team Lead to the Accounts Receivables Department Manager as required. CONTRACT CLASSIFICATION: W8BEN - Independent Contractor COMPENSATION RANGE: USD $5.00 - $6.50 ( MXN 87-113/hr) ANTICIPATED TRAVEL: None SCOPE OF ASSIGNMENT This scope of work applies to Team A, supporting one or more outpatient mental health center clients. The Medical Biller & Coder is responsible for executing accurate, compliant, and timely billing and coding services to support end-to-end revenue cycle operations. SUMMARY OF CONTRACT SCOPE The Medical Biller & Coder provides medical billing and coding services for outpatient mental health center clients. This includes translating clinical documentation into accurate diagnosis and procedure codes, entering charges, submitting claims, correcting errors, and supporting accounts receivable workflows. All services are performed under the functional oversight and quality review of the Medical Billing & Coding Analyst 1 (Team Lead - Team A) and are a critical component of the Revenue Cycle Management process. CORE SCOPE OF WORK & DELIVERABLES • Review clinical documentation to confirm required elements are present prior to billing (signed notes, treatment plans, service dates, units, provider credentials) • Assign accurate CPT, ICD-10-CM, and applicable HCPCS codes based on documentation • Enter charges accurately into the EHR or billing system • Submit claims timely and in compliance with payer-specific requirements • Verify patient demographics, insurance information, and payer details prior to claim submission • Identify and correct claim rejections, coding errors, and data entry issues • Support denial resolution activities by correcting coding or documentation issues as directed • Ensure all services rendered are captured and billed; escalate suspected missed charges • Maintain organized, audit-ready billing records and supporting documentation • Adhere to workflows, quality standards, and productivity expectations established by the Team Lead • Communicate documentation gaps, authorization issues, or system barriers promptly to the Team Lead UNSCHEDULED / SUPPORT DUTIES • Assist with billing backlogs or high-volume periods • Support internal quality assurance reviews and audits • Participate in training, coaching, and cross-training activities • Provide coverage for essential billing tasks during team member absences • Support process improvement initiatives related to billing accuracy and turnaround time TECHNOLOGY, DATA SECURITY & MONITORING REQUIREMENTS • All work must be performed exclusively on the assigned Amazon Workstation (AWS virtual workstation) authorized by Freedom Health Systems. • Use of personal devices, local storage, screens...