Project Coordinator

About Net at Work Founded in 1996, Net at Work is one of North America s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today s digital economy. For more information, visit www.netatwork.com. About this Position The Project Coordinator (PC) is responsible for supporting the successful planning, coordination, and delivery of small projects or defined workstreams within the PMO. This role centers on operational excellence-maintaining schedules, reports, and dashboards, ensuring timely communication, and supporting cross-functional teams. The Project Coordinator works closely with project managers and stakeholders to drive project progress, uphold documentation accuracy, and contribute to process improvement initiatives. They serve as a key resource for project tracking, reporting, and stakeholder coordination, helping to maximize the benefits of business applications and project investments. Job Responsibilities Project Support & Coordination • Lead and coordinate project tasks or manage small projects, ensuring alignment with objectives, timelines, and Net at Work s standards. • Track deliverables, milestones, and resource allocations to keep projects on course. • Support project financials, including budget monitoring, budget reconciliation, milestone invoicing, and identifying opportunities for additional client value. • Prepare and distribute project reports and dashboards, providing actionable insights to stakeholders. • Maintain accurate project documentation, recordings, schedules, and budgets. • Organize meetings and facilitate team communications, serving as a reliable point of contact. • At the PM s discretion, schedule consultants to hold client training sessions. • Ensure timely completion of deliverables and adherence to deadlines. • Champion process improvement and data accuracy in PMO tools (e.g., Smartsheet, ChangePoint). Stakeholder Communication & Relationship Management • Serve as a trusted secondary point of contact for clients, advocating for their needs and ensuring expectations are met throughout the project lifecycle. • Communicate project status, risks, and issues promptly and professionally to clients and teams. • Build strong, trust-based relationships with internal and external stakeholders. • Proactively identify and escalate risks, recommending mitigation strategies to ensure successful outcomes Issue Management & Problem Solving • Analyze and resolve issues that could impact project performance or deliverables. • Manage scope changes, document change requests, and communicate impacts to stakeholders. • Apply analytical and creative problem-solving skills to resolve systems and project challenges. • Collaborate with teams to maintain project momentum and deliver results. Process Improvement & Strategic Input • Support process analysis and contribute to continuous improvement initiatives within the PMO. • Provide recommendations to enhance administrative and operational processes, driving efficiency and innovation. Job Requirements • Bachelor s degree preferred (BA or BS in Computer Science, Business, or related field). • 2-4 years of experience in project coordination or support, ideally within information systems development or implementation. • Proven track record of delivering projects on time, on budget, and in scope. • Smartsheet experience required; ERP systems experience a plus. • CAPM (Certified Associate in Project Management) or equivalent preferred. Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Core Competencies • Client Champion - Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes. • Problem Solver - Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge. • Promise Keeper - Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment. • Collaborative Integrator -Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity. • Driven Intrapreneur - Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude. • Inspiring Coach - Help employees, clients and partners using knowledge, expertise, experience, and situational fluency. Compensation and Benefits Base salary range: $70,000 to $8...