Risk & Payments Operations Analyst

GR8 Tech builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale - from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don t just ship technology - we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you re a challenger in spirit and a champion in action - join us. Why this role exists: This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale. What you ll drive: Real-Time Detection & Monitoring • Validate live deposit and withdrawal activity using internal monitoring tools and anti-fraud alert systems. • Detect and intercept suspicious transaction patterns, including carding, money laundering (AML), account takeover (ATO), and payment method abuse. • Analyze player behavior at the cashier level to uncover organized fraud rings and sophisticated bonus abuse linked to payment schemes. Risk Decisions & Execution • Apply immediate risk mitigation actions, independently triggering transaction holds, account freezes, and payment method restrictions. • Drive KYC and EDD (Enhanced Due Diligence) requests for suspicious accounts to strictly validate player identities and source of funds. • Manage and resolve complex chargeback disputes and internal JSM tickets related to financial suspicions without compromising operational SLAs. Cross-team Collaboration & Process Improvement • Partner with Compliance, Payments, and Finance teams to conduct deep-dive investigations into financial anomalies and potential security breaches. • Document audit-ready case notes and maintain accurate internal tracking tables for all anti-fraud and payment actions. • Optimize workflows by reporting bugs in payment logic, clarifying risk rules, and suggesting improvements to automated velocity checks. What makes you a GR8 fit: Must-have • 1+ year of hands-on experience in payments fraud, risk operations, or financial crime monitoring (preferably in iGaming or FinTech). • Strong understanding of payment ecosystem mechanics, including credit card processing, e-wallets, and chargeback lifecycles. • Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy. • Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts). • Intermediate (B1+) English level to communicate clearly with international payment partners and maintain documentation. • Native Ukrainian or Russian. Nice-to-have • Experience working with BI tools (like Tableau) or handling large transactional datasets. • Familiarity with specialized fraud detection systems (e.g., SEON, Sift, or Accertify). • Basic understanding of SQL for independent data validation and reporting. Why you ll love working here: Benefits Cafeteria - annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. Work-life & support • Paid maternity/paternity leave + monthly childcare allowance. • 20+ vacation days, unlimited sick leave, emergency time off. • Remote-first + tech support + coworking compensation. • Team events (online/offline/offsite). • Learning culture with internal courses + growth programs. Our culture & core values: GR8 Tech culture is how we win - through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that s got your back. FUELLED BY TRUST: we re open, honest, and have each other s backs. OWN YOUR GAME: we take initiative and own what we do. ACCELER8: we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED: we grow through challenges and stay curious. BULLETPROOF: we re resilient, ready, and always have a plan. Originally posted on Himalayas