Salesforce Engineer

Who We Are: Yoga Alliance is the largest nonprofit membership association of yoga professionals, practitioners, and advocates around the globe. We believe if more people practice yoga, the better the world will be. We re here to amplify the power of yoga and to make it accessible to anyone wherever they are, under whatever circumstances by: • Uplifting the transformative power of yoga, • Surfacing and reducing barriers to the practice, and • Building, engaging, and supporting the yoga community. Our member-driven community is a diverse collective of wisdom holders, yoga educators, and teachers expanding their expertise; a welcoming space for those newly exploring yoga; a place for seasoned practitioners to deepen their practice; and a supportive hub where community leaders, organizations, and businesses can leverage yoga for social good. At the core of Yoga Alliance lies a profound commitment to our people. Here, every team member is empowered to lead, innovate, dream, create, and grow. Diversity, equity, inclusion, accessibility and belonging guide our way of being in work and in working with each other. We champion a culture of collaboration, where learning from failures is as valued as achieving success. Together, we challenge the status quo and push the boundaries of what is possible. About the Role: Reporting to the Director of Digital Experience Yoga Alliance is seeking a Salesforce Engineer to join our team. Salesforce is the backbone of how we serve our members -- it holds their critical information and powers credentialing, membership, and communications. Yoga Alliance is adding this newly created role to its team to give the platform a dedicated in-house owner who can strengthen and grow Salesforce over time. Reporting to the Director of Digital Experience, this role will partner cross-functionally with internal teams and externally with the implementation partner to ensure the Salesforce environment is reliable and stable, as well as manage day-to-day requests from members and staff, and help deliver the improvements on the product roadmap. What You Will Do: Administration and Configuration • Own incident response during renewals, launches, and peak periods, making time-sensitive calls and coordinating fixes with the external partner when needed. • Manage users, profiles, permission sets, roles, and license assignments across the organization • Build and maintain declarative automation with Flow, validation rules, and approval processes. • Configure objects, fields, page layouts, record types, and Lightning App pages. • Build and maintain CRM and operational reports and dashboards: membership records, case volume, renewals, and internal team dashboards. • Maintain data quality across records through deduplication, standardization, and ongoing hygiene. • Work through the support and enhancement backlog, prioritizing the highest-impact tickets first. Development • Write, test, and maintain Apex (triggers, classes, batch and scheduled jobs) where configuration alone is not enough. • Build Lightning Web Components for custom interfaces. • Build and configure member portal experiences on Experience Cloud within the product and UX direction set by the Director of Digital Experience. • Support and maintain the platform's integrations over REST and SOAP APIs: Absorb LMS (SSO enrollment and completion sync), Stripe and Blackthorn payments, Marketing Cloud journey triggers, and Pendo. • Write unit tests that meet Salesforce's 75% minimum, with higher coverage on business-critical logic. • Run deployments and sandbox refreshes following the release schedule and environment strategy set by the Director of Digital Experience and the external implementation partner. Collaboration and Delivery • Own user acceptance testing and post-launch stabilization across a launch-heavy roadmap, including participating in UAT cycles, triaging defects, and resolving the post-launch backlog after each release. • Translate defined business requirements into technical designs and build specifications, advising stakeholders on feasibility, effort, and tradeoffs. • Collaborate day-to-day with the external implementation partner on assigned development and release items, with the partner relationship and scoping staying with the Director of Digital Experience. • Document configuration, customizations, and decisions so the org stays maintainable. • Track Salesforce releases and adopt relevant features and best practices. What You Will Bring: • 5+ years of hands-on Salesforce experience across administration and development. • Salesforce Administrator certification. • Salesforce Platform App Builder certification. • Salesforce Platform Developer I certification. • Strong command of the Salesforce security model: profiles, permission sets, sharing rules, and organizational-wide defaults. • Hands-on experience with: • Experience Cloud, Service Cloud, or Marketing Cloud • Declarative automation, ...