Senior Account Manager

Podean is a leading marketplace agency helping brands accelerate growth across Mercado Libre, Amazon and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients. Podean is seeking a Senior Account Manager with deep eCommerce and marketplace experience to lead and grow complex Mercado Libre & Amazon-focused client relationships. This role will serve as a strategic partner to clients, owning end-to-end account strategy, cross-functional execution, and long-term growth across Amazon and other marketplaces. The ideal candidate brings strong commercial judgment, a consultative mindset, and the ability to operate independently in a fast-paced, global environment. What You ll Do • Partner with senior client stakeholders to own and grow complex Amazon, MELI and Walmart programs, serving as a strategic advisor and primary point of contact • Lead end-to-end account strategy across Mercado Libre, Amazon and other marketplaces, with a strong focus on eCommerce growth, retail fundamentals, and performance optimization • Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion • Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities • Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations • Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives • Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability • Proactively monitor account health, flag risks early, and solve complex client or performance issues independently • Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through • Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements • Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally • Support onboarding of new clients and help shape scalable, repeatable account management standards • Drive innovation beyond core Amazon programs, expanding into additional marketplaces or capabilities as client maturity grows What We re Looking For • Bachelor s degree in marketing, advertising, business, or a related field • 5+ years of experience in eCommerce, digital media, or marketplace-focused roles • Proven experience owning senior client relationships and managing complex, high-impact accounts • Strong understanding of Mercado Libre and Amazon advertising, retail fundamentals, and marketplace operations • Demonstrated ability to think strategically while also executing with precision and autonomy • Excellent communication, presentation, and stakeholder management skills • Highly organized, detail-oriented, and commercially minded, with strong business judgment • Comfortable leading cross-functional teams and influencing without direct authority • Fluency in Spanish and English (written and verbal) • Proficiency in Google Workspace or Microsoft Office tools • Experience mentoring or guiding junior team members preferred Why Join Podean? Podean is proud to be recognized as one of Digiday s Best Employers for Remote Employees. We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture. You ll join a globally connected, award-winning team that values: • Competitive compensation aligned to experience and market benchmarks • Remote-first flexibility - work from anywhere, with trust and autonomy • Global collaboration - working with experts across regions and time zones • Career growth and development - opportunities to evolve as we scale • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring • Positive-energy culture - grounded in respect, inclusion, and accountability • Meaningful impact helping some of the world s most progressive brands grow Originally posted on Himalayas