Senior Accounting Manager

This is a remote position. This is a remote role, but you must currently reside in the US. About First Due First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation. The Role We are seeking a Senior Accounting Manager to serve as a strategic finance leader during a pivotal period of hypergrowth. This is not a maintenance role - you will be the architect of our accounting infrastructure, responsible for building scalable systems, driving automation, and transforming a growing function into a best-in-class SaaS accounting operation. This person will lead and develop a high-performing team, drive process improvements through technology, own corporate compliance, and act as a key business partner across the organization. They will be responsible for building scalable accounting processes to support rapid company growth Reporting directly to the VP, Controller, you will lead and develop a high-performing team, own the month-end close process end to end, serve as the finance system owner for our technology stack, manage multi-state corporate compliance, and act as a trusted business partner to cross-functional leaders across the organization. This role requires someone who can operate at both a strategic and execution level - someone who can set the vision for a world-class close process while rolling up their sleeves to solve problems in real time. Responsibilities Finance Systems & Automation • Serve as the finance system owner for our automated Procure-to-Close (P2C) platform, owning the end-to-end ecosystem across NetSuite, Ramp, and Navan. • Evaluate, select, and lead implementation of new accounting technologies and integrations to eliminate manual processes, reduce errors, and accelerate reporting timelines. • Design and maintain automated workflows for accounts payable, expense management, revenue recognition, intercompany transactions, and reconciliations. • Own system configuration, user access management, and ongoing optimization of NetSuite, including custom saved searches, reports, dashboards, and workflows. • Partner with the Data/Engineering team to build reliable data pipelines between financial systems and the company s broader data infrastructure. Month-End Close & Financial Reporting • Own and manage the full month-end, quarter-end, and year-end close process, including journal entries, accruals, prepaids, deferred revenue, and flux analysis. • Drive a measurable reduction in close timeline from 10 business days to 3 business days by identifying bottlenecks, implementing automation, and partnering cross-functionally to streamline upstream data flows. • Prepare and review monthly financial statements, balance sheet reconciliations, and management reporting packages in accordance with U.S. GAAP. • Develop and maintain a detailed close calendar with clearly assigned owners, deadlines, and dependencies. • Ensure completeness and accuracy of SaaS-specific accounting, including ASC 606 revenue recognition, deferred revenue schedules, commission capitalization (ASC 340), and multi-element arrangements. Team Leadership & Development • Lead, mentor, and scale a growing accounting team (currently 3-5 direct reports with plans to expand), fostering a culture of ownership, continuous improvement, and professional development. • Establish clear performance expectations, conduct regular 1:1s, and provide ongoing coaching and feedback. • Build a team structure and hiring plan that anticipates the needs of a rapidly scaling organization, including specialization across GL, AP, AR, and revenue accounting. • Create and maintain comprehensive process documentation, SOPs, and cross-training materials to reduce key-person risk. Corporate Compliance & Internal Controls • Own corporate compliance across all U.S. states in which First Due operates, including business registrations, annual filings, sales tax obligations, and ad-hoc compliance requests. • Design, implement, and maintain a robust internal controls framework (with an eye toward future SOX/SOC readiness as the company scales toward potential IPO or further institutional investment). • Serve as the primary point of contact for annual financial audits and tax engagements, coordinating requests, managing timelines, and ensuring timely and accurate delivery of all required documentation. • Monitor changes in accounting standards (e.g., ASC updates, state tax regulations) and assess impact to the organization. Cross-Functional Partnership & Strategic Support • Partner with Product, Operations, Sales, and executive leadership to provide financial insights that inform strategic decision-m...