Senior Manager, DevOps

ABOUT US AND ABOUT YOU Clinician Nexus enables health care organizations to build thriving clinician teams with industry-leading technology products, workforce and compensation analytics, and automated workflow solutions. Backed by extensive technical expertise and industry-leading data, we deliver innovative approaches to help clients to plan, educate, and engage their clinical workforce at every stage of the lifecycle. We are committed to providing our clients with outstanding guidance and support as they work to shape the future of health care. The DevOps Sr Manager sits within the Platform Engineering organization and is a working manager role, spending roughly half of their time in leadership and the other half hands-on engineering. This role provides leadership to the DevOps team while remaining deeply involved in design, code, and on-call. Partners closely with development, data platform, data governance, and IT teams to deliver secure, reliable, and cost-effective platform capabilities. This is a remote role; however, we currently operate in the following states: AZ, CA, CO, FL, GA, IL, IN, MA, MI, MN, MO, NC, NJ, NY, OH, PA, TX and WI. PRIMARY ACCOUNTABILITIES • Lead a team of DevOps engineers, including performance management, growth planning, and career development • Own the DevOps team roadmap in partnership with the Director of Platform Engineering, including quarterly priorities and capacity planning • Drive technical decisions and architecture reviews for CI/CD, infrastructure automation, and platform tooling • Collaborate with engineering, data platform, data governance, and ITOps leadership on cross-functional initiatives and shared standards • Coach engineers through code review, design feedback, and incident retrospectives • Represent the team in executive forums, including roadmap reviews, FinOps reporting, and architecture councils • Partner with the Director of Platform Engineering on AI tooling governance, including standardization on approved platforms, usage policy, and measuring engineering productivity impact • Design, build, and maintain CI/CD pipelines using GitHub Actions, including reusable workflows, self-hosted runners, and security controls • Implement and operate infrastructure as code using Terraform across multi-account AWS environments • Manage Kubernetes (EKS) clusters, including ArgoCD-based GitOps delivery, ingress, observability, and security policies • Operate secrets management with HashiCorp Vault, including dynamic credentials, JWT/OIDC auth, and External Secrets Operator integration • Build and maintain observability tooling with Grafana, OpenTelemetry, and Kubernetes-native monitoring stacks • Lead incident response and post-incident reviews, including authoring runbooks and reliability improvements • Implement security controls, governance processes, and compliance validation across the platform • Contribute to AWS network architecture, including PrivateLink, VPCs, and cross-account access patterns KNOWLEDGE, SKILLS AND ABILITIES REQUIRED QUALIFICATIONS • 7+ years of hands-on infrastructure, DevOps, or platform engineering experience, with at least 2 years in a technical lead or team lead capacity • Demonstrated experience as a working manager or tech lead who balances IC delivery with team leadership • Deep experience with infrastructure as code using Terraform, including modules, state management, and multi-account patterns within AWS Organizations • Production experience operating Kubernetes (EKS preferred) and GitOps delivery, ideally with ArgoCD or Flux • Strong CI/CD experience with GitHub Actions, including security scanning, artifact management, and self-hosted runners • Strong scripting experience with Python, Bash, or similar • Working knowledge of HashiCorp Vault or comparable secrets management platforms • Experience with cloud-based networking, including VPCs, private connectivity, DNS, and identity-based access • Experience with observability tooling such as Grafana, Prometheus, OpenTelemetry, or equivalents • BS in a relevant field or equivalent professional experience PREFERRED QUALIFICATIONS • Experience supporting a regulated environment (HIPAA, SOC 2, GDPR) • Experience with Databricks, Kafka, or other data platform components • Familiarity with FinOps practices and cloud cost governance • Experience working in Agile teams and influencing engineering practices across multiple product areas • Experience integrating AI coding assistants into team workflows, including establishing usage norms and security guardrails • Comfort operating as both a leader and a builder, with strong judgment on when to delegate and when to dive in • Ability to translate technical decisions into business-friendly language for executive stakeholders • Strong written and verbal communication skills, including documentation discipline • Curiosity, ownership, and resilience under tight deadlines • Track record of mentoring engi...