Senior Sales Engineer 1 - Brisbane

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary We are seeking a dynamic and experienced Senior Sales Engineer to join our high-performing presales team. This role will be instrumental in enabling customer success and accelerating revenue across a defined regional territory of strategic prospects, existing customers, and channel partners. As a senior technical leader, you will drive solution strategy, articulate business value, and influence executive-level buying decisions. With a strong foundation in cybersecurity, including Firewall, MDR, EDR/XDR, risk management, and incident response, you will lead technical conversations and position Sophos as a trusted advisor and long-term strategic partner. What you will do • Help sales to sell more and increase the company's revenue by utilising their technical sales skills to convince prospects to purchase Sophos solutions. • Present technical topics to channel partners. • Build relationships with channel partners. • Support the sales channel to qualify sales opportunities in conjunction with each other to accurately determine product fit, size and probability of success. • Conduct product and company presentations and demos to prospects, channel partners and reviewers with the goal of getting them to buy, sell or recommend Sophos solutions. • Conduct in-depth needs analysis (via phone, email or in person) with prospect or partner technical staff to determine technical requirements and specifications of solution in line with Sophos best practices. • Collect and aggregate prospect and partner feedback, feeding into Product Management and other teams to better direct product development to meet market demand. • Assist partner technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines. • Address high volume of partner questions and requirements in a quality-driven, comprehensive manner to ensure prospect satisfaction • Solutions will come from personal knowledge/experience, co-workers, and knowledge systems. • Assist inside and partner sales force in the close of large opportunities by demonstrating the technical fit of Sophos solutions. • Assist and manage frequent technical evaluations by working with partners through proof of concept testing and implementation, with the goal of a strong recommendation to purchase Sophos products. • Occasional internal product training for sales staff, SE team, and other organisational teams • Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff. • Influence technical and non-technical buyers to prefer Sophos products • Achieve and maintain technical expert and sales expert certifications across the entire product line. • Provide technical support to a customer after sales occasionally. • Willingness to travel within Japan to support sales opportunities, partner training and technical support, internationally for conferences and training. • Travel on short notice What you will bring Essential • 5-6 years of working experience as a Sales Engineer • MDR/XDR experience. • Experience in technical pre-sales support with networking devices like firewalls, proxies, VPN gateways, UTMs, Endpoint Security, Encryption, and Mobile/Wireless. • Good technical expertise in architecture components in design solutions (network design, routing, switching, etc.) • Good technical expertise in networking and endpoint-associated components • Excellent competitive technical understanding of major competitors • Experience working with and supporting channe...