ServiceNow UI Builder Developer | Remote | USC
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About This Role
Job Title: ServiceNow UI Builder Developer
Location: Santa Clara, CA (Remote)
Duration: 12+ Months
Ideal Profile: 6-10 years of ServiceNow experience with at least 2-3 full lifecycle implementations involving CSM Workspace, UI Builder, and ServiceNow migration activities and the ServiceNow certification is mandatory.
Must Have
Job description:
Experience Required
• 5+ years of overall ServiceNow development experience
• Minimum 2+ years of hands-on experience with ServiceNow UI Builder, Workspaces, and Employee Center
• Experience in Customer Service Management (CSM) implementations
• Experience in ServiceNow instance migration activities, including data migration, update sets, application migration, and environment upgrades
• Experience working in Agile/Scrum delivery models
Must be a ServiceNow Certified System Administrator CSA
Must possess at least 1 year of experience for setting configuring and maintaining ServiceNow instances
Must be proficient in deployment validation and operationalization of custom apps on NOW platform must possess at least 1 year of proven experience
Must be able to configure and customize ITSM ITOM ITAM
At least 1 year of app development experience
Nice to have
ServiceNow Certified Application Developer CAD
Skills
Mandatory Skills: ServiceNow ITSM
Role Summary
We are seeking an experienced ServiceNow UI Builder Developer with strong expertise in Customer Service Management (CSM) and Workspace development. The ideal candidate will have hands-on experience building modern user experiences using UI Builder, developing customer-facing workspaces, implementing integrations, and supporting migration initiatives across ServiceNow environments.
Key Responsibilities
• Design and develop responsive pages using ServiceNow UI Builder.
• Configure and customize CSM Workspace, Customer Service Workspaces, and Employee Center.
• Build and maintain pages, variants, reusable components, app shells, and workspace experiences.
• Configure data resources, client state parameters, event handlers, and custom bindings.
• Develop custom applications and customer-facing experiences using UI Builder.
• Support ServiceNow migration initiatives, including:
• Instance-to-instance migrations
• Data migrations using Import Sets and Transform Maps
• Application migration using Update Sets and Source Control
• Upgrade and deployment activities across environments
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and UI Actions.
• Build integrations with external systems using REST APIs and Integration Hub.
• Collaborate with architects, business analysts, and stakeholders to deliver scalable solutions.
• Participate in code reviews and ensure adherence to ServiceNow development standards and best practices.
• Troubleshoot and optimize workspace performance and user experience.
Required Technical Skills
ServiceNow Platform
• UI Builder
• Customer Service Management (CSM)
• Customer Service Workspace
• Employee Center
• Service Portal
• Custom Application Development
• Flow Designer
• Integration Hub
• Service Catalog
• Import Sets & Transform Maps
• Update Sets
• Source Control Integration
Development Skills
• JavaScript
• HTML5
• CSS3
• REST APIs
• JSON
• Glide APIs
UI Builder Expertise
• Page Creation and Variants
• Component Configuration
• Data Resources
• Event Mapping and Handling
• Client State Parameters
• Workspace Configuration
• Custom Components
• App Shell Configuration
• Dynamic Data Binding
Certifications
• ServiceNow Certified System Administrator (CSA) - Mandatory
• Certified Application Developer (CAD) - Preferred
• CIS-CSM - Preferred
• ITIL Foundation - Preferred
All your information will be kept confidential according to EEO guidelines.
Originally posted on Himalayas
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