Software Engineer III - SpryCIS Core Product Team

The Company 2025 Deloitte Technology Fast 50 Canada Recipient SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities. Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success-achieving 100% customer reference ability. Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence. Join our award-winning team in transforming an essential industry that powers communities across the Americas. Position Overview As a Software Engineer III, you'll be building and integrating web and mobile apps that real people use. You'll work with our core tech stack Java, JavaScript, and AWS; and help expand our CI/CD pipelines and automation efforts. You ll be part of an Agile SCRUM team, working closely with colleagues, mentoring junior developers, and leading key initiatives. You ll collaborate with teams across the company to deliver impactful solutions. Plus, you ll help architect, test, and deploy enterprise-level applications for clients across North America, all while having plenty of opportunities to grow. Technical Requirements and Competencies • Demonstrated fluency in developing clean, maintainable, testable code • Experience working with Java • Understanding of relational databases & SQL • Experience working with web technologies HTML, Javascript, and CSS • Experience or knowledge on modern development and deployment methodologies including experience with AWS, GCP and/or Azure • Experience working in a collaborative Agile SCRUM/Kanban team • Provide clear direction, guidance, and mentorship to a dedicated team of 2-4 software engineers focused on production support and proactive product improvements. • Interest in expanding knowledge and applying knowledge to solve industry problems • You'll help the Client Success team by assisting with support-related issues. • Work closely with Client Solutions teams to ensure consistent, high-quality support experiences and build strong working relationships. • Participate in shared on-call rotation and serve as business-hours escalation receiver for after-hours issues. • Provide technical expertise and guidance to the team, assisting with complex investigations, architectural understanding, and problem-solving approaches. • Conduct code reviews and maintain high quality standards for team deliverables. • Drive documentation and knowledge base improvements that reduce repeat escalations. • You'll contribute to testing to help ensure we deliver high-quality solutions. • Primary qualifications are a keen interest in learning and the ability to apply your knowledge to craft clean code. Qualifications and Competencies • 5+ years of experience in software development, with a strong focus on full-stack development • Bachelor s degree in Computer Science, Engineering, or a related field. • Strong experience in Java, with deep understanding of object-oriented design and patterns • Experience with modern web technologies, including HTML, CSS, JavaScript, and frameworks like Angular or React • Solid understanding of relational databases and SQL • Experience working with cloud platforms, specifically AWS • Experience with agile methodologies • Strong debugging and problem-solving skills • Ability to write clean, maintainable, and efficient code • Experience mentoring junior engineers and fostering a collaborative learning environment • Proven experience with production support, on-call duties, and incident response, including triaging issues, managing escalations, and maintaining system stability in live environments. • Excellent communication skills and a collaborative mindset • A passion for continuous learning and professional development • Strong analytical skills and the ability to develop scalable solutions for complex problems Our Hiring Process! We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here s a peek into our hiring process for this position, so you know exactly what to expect: Stage 1: 30-minute Recruiter Interview We'll dive into your professional background and experience, share more about SpryPoint an...