Sr Consultant, Experience

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Summary Description The Granicus Experience Group (GXG) is Granicus in-house digital agency, comprised of senior consultants, strategists, analysts, and technology experts who partner with government and destination organizations to improve digital experiences and communications. GXG applies human-centered practices, data-driven insights, and proven delivery approaches to help customers achieve meaningful, measurable outcomes. The Senior Consultant, Enterprise Growth & Activation, is a senior individual contributor responsible for leading presales discovery, solution shaping, and scope design for complex and strategic GXG engagements. This role serves as a trusted presales adviser to Sales, Solutions Engineering, and GXG delivery leadership-owning early-stage solution design, facilitating high-impact workshops, guiding proposal strategy, and ensuring scoped work aligns to customer outcomes and delivery feasibility. Who We Are: • Human-centered practitioners, putting people at the center of our solutions. • Data-driven thinkers, grounding insights and recommendations in measurable evidence and context. • Trusted advisers, bringing structure, clarity, and confidence to early-stage customer engagements. • Collaborative partners, working across sales, delivery, and product teams to achieve shared outcomes. • Innovators, evolving our methods and offerings to help customers adopt a mindset for change. How We Show Up to Work: • Demonstrate a polished, professional relationship with colleagues and customers. • Assume positive intent and communicate clearly. • Be collaborative and create space for different expertise and experiences. • Be dependable, organized, and manage your workload effectively. • Be proactive and willing to jump in without waiting to be told. • Be empathetic, curious, and open to feedback. Essential Function Knowledge/Skills/Abilities • Lead presales discovery engagements, stakeholder interviews, and workshops for complex opportunities. • Translate customer objectives and constraints into outcome-oriented service strategies and scalable delivery approaches. • Own development of statements of work (SOWs), including scope definition, assumptions, risks, dependencies, and delivery considerations. • Partner with Sales on pricing strategy, scope tradeoffs, and value articulation to support competitive, delivery-ready proposals. • Design and facilitate executive-level workshops and presales sessions; present recommendations confidently to senior customer stakeholders. • Establish credibility as a trusted GXG adviser early in the sales cycle through structured facilitation and clear solution direction. • Mentor and coach presales and delivery consultants; shape and evolve presales methodologies, playbooks, and templates. • Provide thought leadership that informs future GXG offerings and strengthens consistency across presales approaches. Experience/Credentials: • 7+ years of experience in consulting, professional services, or digital agencies. • Demonstrated leadership in presales, solution design, or services commercialization. • Advanced experience facilitating executive workshops and complex discovery engagements. • Proven ability to operate autonomously with sound judgment and manage multiple priorities in a fast-paced environment. • Experience working with government, public sector, or destination organizations preferred. Other Job Info This role requires up to 30% travel to customer sites and internal meetings as needed to support presales discovery, strategic workshops, relationship development, and solution shaping. These ...