Sr. Privacy Counsel

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the role: HighLevel builds products that serve over 60,000 businesses worldwide, and our product teams ship fast. We need a Sr. Privacy Counsel, Product who can keep pace: someone who lives in the product development process, spots privacy issues early, and delivers practical, risk-calibrated guidance that helps the business move forward. This is a product-facing role. You'll be embedded with engineering and product teams, advising on privacy-by-design from the earliest stages of feature development through launch. You'll own privacy counseling for HighLevel's platform, working through questions that range from consent flows and data collection practices to international data transfers and AI-driven features. The right candidate understands that good privacy advice isn't just about identifying risks. It's about helping the business understand those risks, weigh them against business objectives, and make informed decisions. You should be thorough in your analysis, clear in your communication, and business-minded in your approach. You'll report to the Managing Counsel, Product & Compliance and work closely with the Privacy Program Manager and the broader legal team. This role demands significant autonomy. You need to operate independently, build trust with product and engineering stakeholders, and deliver advice that's both legally sound and practically useful. What You ll Be Doing: Product Privacy Counseling • Serve as HighLevel's primary privacy advisor for product development, embedded in the full lifecycle from concept through release • Review new features, product changes, and data practices for privacy implications, providing actionable guidance that enables informed decision-making • Advise on consent mechanisms, data collection disclosures, cookie and tracking implementations, and user-facing privacy controls • Partner with product and engineering to design privacy-compliant solutions for AI-powered features, analytics, and data-driven functionality • Conduct privacy reviews for new integrations, partnerships, and third-party data sharing arrangements Privacy Law Guidance • Provide day-to-day counseling on GDPR, CCPA/CPRA, and other US state privacy laws as they apply to HighLevel's products and operations • Monitor and advise on emerging privacy regulations globally, translating new requirements into practical product guidance • Advise on TCPA, CAN-SPAM, and other marketing compliance issues as they intersect with product functionality • Support HIPAA compliance efforts where HighLevel acts as a business associate Cross-Functional Collaboration • Coordinate closely with other legal subject matter experts across the team to deliver cohesive, actionable guidance to product managers, developers, and engineers, ensuring product teams receive consistent counsel • Build strong working relationships with product managers, engineers, and designers, earning trust as a partner who helps them ship better products • Translate legal requirements into language product teams can act on, and translate product plans into legal risk assessments leadership can understand • Work closely with the Privacy Program Manager on operationalizing privacy requirements and implementing privacy-by-design frameworks • Partner with commercial counsel on customer-facing privacy commitments and DPA negotiations Privacy Review Process Development • Continuously improve the privacy review process, identifying opportunitie...