Support Specialist

FreshBooks

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Canada, Mexico
Salary not disclosed
full-time
junior
Posted April 14, 2026
via himalayas

About This Role

As a Support Specialist at FreshBooks, you will provide exceptional customer service, investigate complex challenges, and engineer elegant solutions. You will work with a team of 80+ people and be an advocate for delivering an exceptional customer experience. Requirements • Fantastic Bilingual Communication Skills • Passion & Empathy • Endurance & Resiliency • Ambition • Problem Solving Skills • Internet Savvyness Benefits • Generous Paid Time Off • 401k Matching • Retirement Plan • Visa Sponsorship • Four Day Work Week • Generous Parental Leave • Tuition Reimbursement • Relocation Assistance Originally posted on Himalayas

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