Virtual Medical Receptionist / Scheduler (Bilingual English/Spanish)

We are seeking an experienced Virtual Medical Receptionist / Scheduler to support a busy healthcare practice. The ideal candidate will have strong experience in patient communication, appointment scheduling, and healthcare administrative support while providing an exceptional patient experience. Ideal Candidate • Patient-focused and customer-service driven. • Organized, detail-oriented, and dependable. • Comfortable working in a fast-paced healthcare setting. • Strong professional phone presence. • Able to manage multiple priorities while maintaining accuracy. Key Responsibilities • Handle inbound and outbound patient calls professionally. • Schedule, reschedule, and confirm patient appointments. • Manage provider calendars and appointment availability. • Assist with patient registration and demographic updates. • Document patient communications and scheduling notes within the EMR. • Support patient follow-up and care coordination activities. • Maintain excellent customer service and professionalism during all patient interactions. Requirements Qualifications • Bilingual English/Spanish (Required). • Minimum 2 years of experience as a Medical Receptionist, Medical Scheduler, or Medical Administrative Assistant. • Experience handling high-volume patient calls. • Strong appointment scheduling and calendar management experience. • Excellent communication, customer service, and multitasking skills. • Ability to work independently in a remote environment. • High attention to detail and organizational skills. Preferred Qualifications • Experience with Epic and/or Acumen EMR. • Patient registration and intake experience. • Insurance verification experience. • Experience in Nephrology, Dialysis, Specialty Practices, or Multi-Provider Scheduling environments. Benefits Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7 per hour depending on skillset and experience. The schedule is Monday through Friday, from 9 AM to 5 PM US Time. Originally posted on Himalayas