Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication. Role Overview The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups. Key Responsibilities Client Communication • Monitor and respond to all incoming emails in a timely and professional manner • Draft and send client quotes for custom designs and special orders • Follow up with customers regarding custom pieces, approvals, and timelines • Provide updates to clients on jewelry repairs and order status • Maintain a polished, luxury brand tone in all correspondence Calendar & Appointment Coordination • Manage and coordinate the Head Designer's calendar • Schedule custom consultations (in-store and virtual) • Confirm appointments and send reminders to clients • Ensure all consultation notes and files are properly organized Quoting & Administrative Support • Assist in preparing and organizing custom design quotes • Track outstanding quotes and follow up appropriately • Maintain client records and documentation • Support workflow organization between sales and production Social Media & Brand Support • Assist with social media scheduling and posting • Help draft captions and content ideas • Respond to direct messages and inquiries professionally • Support basic content organization and campaign planning Ideal Candidate • Exceptional written communication skills • Highly organized with strong attention to detail • Comfortable managing executive calendars • Experience in luxury retail, jewelry, or hospitality preferred • Professional, discreet, and trustworthy • Tech-savvy (Google Workspace, Shopify, social media platforms) • Able to work independently and meet deadlines What We Offer • Flexible remote work environment • Opportunity to work within a growing luxury brand • Creative involvement in custom design processes $500 - $700 a month Part-time: 20 hours per week to start Potential to increase to full-time over time Time Zone: Atlantic Standard Time (AST), Mon-Fri, 10 AM-5 PM Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM Please mention the word **WITTY** and tag RMjA5Ljk3LjE4Ni4xMjE= when applying to show you read the job post completely (#RMjA5Ljk3LjE4Ni4xMjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.