Vehicle Repair Assessor Philippines

Assure Scratch & Dent are seeking an experienced Vehicle Repair Assessor to join their growing team. This is a full-time remote position based in the Philippines, supporting their Australian operations. You will assess customer-submitted vehicle photos and videos, determine repair eligibility, prepare accurate repair quotes, and allocate repairs to our mobile repair technicians. This role requires real-world panel beating or automotive repair experience and a strong understanding of cosmetic vehicle repairs. • Minimum 3 years' experience as a Panel Beater, Estimator, Vehicle Damage Assessor or similar automotive repair role. • Strong knowledge of modern vehicle construction and repair techniques. • Excellent understanding of cosmetic SMART repairs. • Ability to determine what repairs can safely and effectively be completed by a mobile repair van. • Ability to identify repairs that require workshop facilities or replacement parts. • Experience preparing repair estimates and quotations. • High attention to detail. • Excellent written English. • Strong computer skills. • Ability to work independently in a remote environment. Responsibilities • Assess vehicle damage from photos and videos submitted by customers. • Identify repair methods suitable for mobile cosmetic repair. • Determine when damage requires a traditional body shop rather than a mobile repair. • Prepare accurate repair quotations using company pricing guidelines. • Estimate labour times and material requirements. • Assess scratches, dents, paint damage, bumper repairs, alloy wheels, mirrors and other cosmetic repairs. • Identify pre-existing damage and multiple repair areas. • Escalate complex repairs where required. • Liaise with customer service, sales and scheduling teams. • Maintain fast turnaround times while ensuring assessment accuracy. • Keep detailed assessment notes within the CRM. Highly Regarded • Experience with cosmetic/mobile repair businesses. • Knowledge of Australian vehicle repair standards. • Experience working with Australian customers. Please mention the word **ENCOURAGINGLY** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.