Customer Service Product Support $25 $45 per hour

JobsInMass.com

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Chelsea,
Salary not disclosed
full-time
Posted July 12, 2026
via Remote OK

About This Role

We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour. As a Customer Service - Product Support representative, you will • Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues • Troubleshoot technical problems and guide users through troubleshooting steps • Maintain detailed records of customer interactions and resolutions in our CRM system • Collaborate with internal teams to escalate and resolve complex issues efficiently • Provide feedback to improve product features and customer experience Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required. Benefits include • Flexible work hours and remote work environment • Competitive pay rate with opportunities for bonuses • Comprehensive training and ongoing support • Health, dental, and vision insurance options • Paid time off and holidays Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts. Please mention the word **VIVACIOUS** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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