Bilingual Customer Service Representative Remote

Join Teleperformance - Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description About Us Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work ; Best Employer certification earned in 64 countries covering more than 97% of the total workforce. Our Work Culture At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. • Autonomous - We encourage and trust your decision making skills. • Progressive work environment- If you have skills to prove we have all ladders for you to grow • Flexible - We believe in results • Innovative - All ideas matters • Inclusive - Everyone is Included and everyone wins • We work hard and party even harder. propos du poste Nous recherchons des personnestalentueuses pour rejoindrenotre quipe en tant qu'agentsbilingues du service client le. Vous identifierez et proposerez de mani re proactive des solutions appropri es qui g n rentunegrandesatisfaction client. Teleperformance est le leader mondial de la gestion de l'exp rience client. Nous connectons les marques les plus grandes et les plus respect es de la plan te avec leurs clients enfournissant un service client, un support technique, une acquisition de clients, des solutions num riques, des analyses, un back-office et d'autres services sp cialis s pour assurer des interactions client toujours positives. About the job We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals. Ce que nous offrons: • T l travail • Programme de recommandationd'employ s • Excellents r gimes m dicaux, dentaires et d'avantagessociaux • De bons avantages sur les produits et services de tous les jours gr ce au programmed avantages pour les employ s du Canada • Opportunit sd'avancement de carri re Notre mission est de toujoursoffrir nosemploy s un environnement qui favorise le bonheur de l int rieur. Lorsquevoustravaillez avec nous, vous tesappr ci s et inspir s pour apprendre, enseigner et grandir. Nous voulons que vousvenieztravaillermotiv et fier de faire partie de notre quipe. C estpourquoi nous investissonscontinuellement dans la cr ationd exp riences de travail exceptionnelles et d innombrablespossibilit s de d veloppement. Nous voulons que voussoyez et voussentiez votremeilleur, toujours. What we offer: • Work from home • Paid Training • Employee referral program - $500.00 for every referral hired • Excellent medical, dental and benefits plans • Great perks on everyday products and services with Canada's leading employee perk program • Internal career advancement opportunities It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Responsibilities: FR • Fournir un service technique de premier niveauence qui concernel'installation, l'explo...