Brand Operations Manager

About Us We are a fast-growing jewelry brand looking for a highly organized, proactive, and detail-oriented Brand Operations Manager to help oversee day-to-day business operations across marketing, ecommerce, wholesale, and internal project management. We are a small but growing team, so this role is ideal for someone who thrives in a startup environment, enjoys wearing multiple hats, and can help bring structure, organization, and follow-through to a fast-moving business. This person will work directly with the founder and internal team to help keep projects moving, priorities organized, and departments aligned. What You'll Do Brand Operations & Project Management • Drive cross-functional projects and day-to-day operations by managing priorities, timelines, launches, approvals, and deliverables across marketing, ecommerce, wholesale, and operations to ensure the business stays organized and moving forward. • Manage, maintain and improve internal systems, workflows and processes. • Act as a central point of coordination between founder, internal team members and external consultants by managing communication, task delegation, follow-ups, approvals, deliverables, and accountability • Proactively identify operational gaps and bottlenecks while developing scalable processes and solutions to support company growth. • Turn founder ideas into actionable plans and timelines • Create structure and clarity in a fast-moving environment Wholesale + Ecommerce Support • Assist with retailer onboarding and account management (Nordstrom, Bloomingdale's, Anthropologie, Free People, etc.) • Lead and support Operations team in assortment planning, collection launches, product setup, promotional calendars and wholesale submissions • Oversee Shopify storefront via double checking product listings, inventory organization, and operational workflows • Help troubleshoot backend operational systems and retailer integrations • Support multi channel reporting, analysis and inventory reviews • Oversee and track wholesale purchase orders Marketing Support • Manage marketing consultants (social media/influencer/UGC consultant, email marketing consultant, graphic designer) while ensuring cohesiveness and alignment • Collaboratively strategize, create and oversee marketing calendar and campaign timelines • Communicate brand roadmap with consultants to ensure marketing is aligned across all channels • Review creative briefs, campaign assets, and launch timelines • Support reporting and analysis across marketing initiatives and seek growth opportunities • Help manage other creative partners as needed for brand photoshoots (photographers, models, etc.) Growth & Strategic Support • Identify opportunities for business growth across wholesale and ecommerce channels • Support retailer partnerships, brand collaborations, and new business opportunities • Monitor sales performance, channel growth, and competitor trends to identify opportunities and inform strategy • Pull and analyze reports across ecommerce, wholesale, influencer, and promotional channels to support data-driven decision making Who You Are • Highly organized and detail-oriented with strong follow-through • A proactive self-starter who anticipates needs and solves problems independently • Comfortable managing multiple priorities and projects simultaneously • Strong communicator with the ability to balance strategic thinking and day-to-day execution • Collaborative, adaptable, and excited by fast-paced, growing brands and wearing multiple hats Qualifications • 2-5+ years of experience in operations, project management, brand management or a similar role • Experience working in ecommerce, fashion, beauty, jewelry, or consumer brands preferred but not required • Familiarity with tools like Shopify, Asana, Klaviyo, Google Sheets, Canva, and Slack is a plus • Experience coordinating cross-functional projects and timelines • Strong organizational and communication skills are required • Strong understanding of wholesale/dropship operations and major retail vendor portals highly preferred Position Details • Full-time • Remote or hybrid depending on location • Medical insurance contribution plan with employer covering 50% of monthly premium costs for employee coverage • Company-provided work computer for use during employment • Paid Time Off (PTO) with accrual-based structure: employees accrue 1 hour of PTO for every 40 hours worked • Paid sick time totaling 40 hours annually • Generous Set & Stones employee discount • 401(k) plan with employer matching contribution • Compensation: Starting at $72,000+ depending on experience • Opportunity to grow alongside a fast-growing, entrepreneurial brand in a collaborative and creative environment Please mention the word **EXCELENT** and tag ROjox when applying to show you read the job post completely (#ROjox). This is a beta feature to avoid spam applicants. Companies can search these words to fin...