Commercial Director
Hilton
About This Role
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Hilton Sans"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Commercial Director for the Waldorf Astoria Los Cabos Pedregal, you're not just leading Sales, Marketing, Revenue Management, and Business Development strategies. Reporting to the General Manager, you will develop a commercial strategy across all market segments and distribution channels to maximize the hotel's revenue, profitability, and market share.
What you'll do during a typical day:
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• Manage commercial strategy. Develop and implement integrated commercial strategies across all revenue streams, including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa
• Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to improve revenue across all segments
• Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and guide demand
• Cultivate a high-performing team: Promote engagement and retention through performance management, professional development, and recognition programs
• Lead the hotel's commercial strategy: Oversee Sales, Marketing, Revenue Management, Reservations, and Business Development responsibilities to lead overall commercial performance
• Increase revenue and market share: Develop commercial strategies that maximize revenue, profitability, and competitive positioning across all segments
• Analyze market opportunities: Monitor market trends, competitor activity, customer insights, and demand patterns to identify opportunities for growth and business expansion
• Oversee commercial performance: Review commercial Indicators, forecasts, budgets, and business plans to ensure achievement of revenue and profitability targets
• Represent the Resort, Brand and Company: Act as an important ambassador for the Resort within the market, strengthening brand presence and identifying new business opportunities
How you'll collaborate with others:
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• Maximize revenue and profitability: Partner with General Manager and Finance to ensure commercial decisions support revenue goals, improve cost of sales, and deliver profit and margin targets
• Strengthen partner relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
• Develop and inspire teams: Coach, mentor, and support Sales, Marketing, Revenue, and Reservations teams while promoting a culture of accountability, engagement, and continuous improvement
Projectsyou'll take ownership of:
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